Privacy Policy

1. Overview

Welcome to the official website of HUANTOUR.

HUANTOUR is a brand of Guangzhou Xiangtu Business Travel Service Co., Ltd., dedicated to providing destination services in mainland China for global clients, including business transportation, hotel booking, business reception, customized travel, and cultural experiences.

We highly value the protection of your personal information and are committed to processing it reasonably and securely in accordance with applicable data protection laws and regulations.

This Privacy Policy explains:

• What information we collect;
• How we use your information;
• How we protect your information;
• How you can manage your personal information.

2. Information We Collect

When you use this website or contact us, we may collect the following information:

1. Contact Information

• Name
• Phone number
• WhatsApp contact details
• Email address
• Country or region

2. Service Requirement Information

When you inquire about or book services, we may collect:

• Travel dates
• Number of travelers
• Itinerary arrangements
• Pick-up and drop-off locations
• Hotel requirements
• Business activity requirements
• Special service requests

3. Website Usage Information

To improve website experience, we may collect:

• IP address
• Browser type
• Access time
• Pages viewed
• Website usage records

This information is mainly used for:

• Website optimization
• User experience improvement
• Security management

3. How We Use Your Information

The information we collect is mainly used for:

1. Providing Services

• Responding to your inquiries;
• Preparing travel proposals;
• Arranging vehicle services;
• Coordinating hotel bookings;
• Providing business reception support.

2. Service Communication

We may confirm service details with you via:

• Email
• Phone
• WhatsApp
• Other authorized contact methods

3. Improving Service Quality

• Optimizing website content;
• Improving customer experience;
• Analyzing service needs.

4. Information Sharing

To fulfill your service requirements, we may need to share necessary information with trusted partners.

We only share information required to complete the services and require our partners to protect your information in accordance with applicable rules.

We will not:

• Sell your personal information;
• Provide your information to third-party commercial organizations without authorization.

5. Processing of International Customer Information

As HUANTOUR serves clients worldwide, your information may involve cross-border transfers.

We will take reasonable measures to:

• Limit access to information;
• Protect data security;
• Ensure information is used only for service purposes.

6. Information Security

We take reasonable technical and administrative measures to protect your information, including:

• Data access controls;
• Information security management;
• Permission restrictions.

However, no internet environment is absolutely secure, and we cannot guarantee that information transmission is completely free of risk.

7. Your Rights

You may:

• Inquire about your personal information;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Withdraw authorization.

To exercise these rights, please contact us:

• Email: 15019021705@163.com
• WhatsApp: +86 15019021705

8. Cookie Policy

This website may use cookies to improve browsing experience.

Cookies may help us:

• Remember user preferences;
• Analyze website traffic;
• Improve website performance.

You can manage cookies through your browser settings.

9. Policy Updates

We may update this Privacy Policy based on business developments or legal requirements.

Updated policies will be published on this website.

10. Contact Us

• Company: Guangzhou Xiangtu Business Travel Service Co., Ltd.
• Brand: HUANTOUR
• Email: 15019021705@163.com
• WhatsApp: +86 15019021705